Terms of Service

By signing up for Lumo.Dance or by using the service on behalf of a dance studio, you confirm that you have read these terms, that you have the authority to bind your studio to them, and that you agree to be bound by them. If you do not agree, do not use the service.

Depending on where your studio is established, you contract with one of two entities. Both operate the Lumo.Dance platform under common ownership.

Lumo.Dance is a software platform for dance studios. We provide tools to manage students, schedule classes, record attendance, send messages to students and parents, and track payments. The service is delivered over the web and as a progressive web app.

You are responsible for the studio account you create. That includes:

• Acting as the Data Controller for your students, staff, and parents under GDPR — deciding what data to collect, why, and for how long.
• Keeping your login credentials safe and notifying us immediately if you believe your account has been compromised.
• Keeping your billing and contact information accurate and up to date.
• Using the service only for lawful purposes and only for the studio you signed up to manage.

Lumo is built for legitimate studio operations. You agree not to:

• Scrape, copy, or extract data from the service through automated means, except for normal API use within your own account.
• Resell, sublicense, or repackage the service to third parties.
• Use the messaging features to send unsolicited promotional content, spam, or messages that violate WhatsApp, Telegram, or email provider policies.
• Reverse-engineer, decompile, or attempt to extract the source code of the service.
• Use the service in any way that could damage, disable, or impair the platform or interfere with other studios' use of it.

Lumo.Dance subscriptions are charged in EUR via Stripe by the contracting entity that applies to your studio (see Who you are contracting with above).

• Subscriptions renew automatically on a monthly or annual cycle, depending on the plan you select.
• You can cancel your subscription at any time from your account or by emailing us. Cancellation takes effect at the end of the current billing period.
• We do not provide refunds for partial months or unused time on annual plans, except where required by law.
• Prices are exclusive of VAT and other applicable taxes, which are added at checkout based on your billing address.
• We may change prices for future billing cycles. We will notify you by email at least 30 days before any price change takes effect.

We use commercially reasonable efforts to keep the service running, but we do not guarantee uninterrupted availability. The service is provided "as is". We do not offer a formal uptime SLA at this stage. Planned maintenance will be communicated in advance where possible.

To the maximum extent permitted by law, Lumo.Dance and your contracting entity are not liable for indirect, incidental, special, or consequential damages, including loss of revenue, data, or goodwill. Our total liability to you for any claim related to the service is capped at the amount you paid us in the twelve (12) months preceding the event giving rise to the claim. This cap does not apply to gross negligence, willful misconduct, or any liability that cannot be limited under applicable law.

Either party may terminate the agreement at any time by written notice. You can terminate by cancelling your subscription. We may suspend or terminate your account immediately if you materially breach these terms, fail to pay fees due, or use the service in a way that risks legal liability for us or other users. On termination, your data will be retained or deleted as described in the Privacy Policy.

Governing law and jurisdiction depend on the contracting entity that applies to your studio:

• If you contract with Onepads SRL, these terms are governed by the laws of Romania, and disputes are subject to the exclusive jurisdiction of the Romanian courts.
• If you contract with Seacoders Ltd, these terms are governed by the laws of England and Wales, and disputes are subject to the exclusive jurisdiction of the English courts.

We may update these terms from time to time. We will notify you of material changes by email to the address registered on your account. Continued use of the service after the changes take effect means you accept the updated terms. If you do not agree, you should stop using the service and cancel your subscription before the change date.

For questions about these terms or your subscription, you can reach us at:

legal@lumo.dance